Privacy policy

Last updated: March 25, 2026

At Bijoux Arc En Ciel, we operate this store and website, including all related information, content, features, tools, products, and services, in order to provide you with a personalized shopping experience (the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you access or use the Services, make a purchase, complete another transaction, or otherwise communicate with us. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will control with respect to the collection, processing, and disclosure of your personal information.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you. Depending on how you interact with our Services, your location, and as permitted by applicable law, we may collect the following categories of personal information:

Contact Information such as your name, billing address, shipping address, phone number, and email address
Payment Information such as payment card details, bank account information, transaction details, payment method, and payment confirmation
Account Information such as your username, password, security questions, preferences, and settings
Transaction Information such as the products you view, add to cart, add to a wishlist, purchase, return, exchange, or cancel, as well as your order history
Communications including the information you provide when you contact customer service or otherwise communicate with us
Device Information such as your browser, device, IP address, network connection, and other unique identifiers
Usage Information such as how and when you access and interact with our Services

Sources of Personal Information

We may collect personal information from the following sources:

Directly from you, such as when you create an account, place an order, contact us, or otherwise provide information to us
Automatically through the Services, including through cookies and similar technologies
From service providers, including providers that collect or process information on our behalf
From business partners and other third parties

How We Use Your Personal Information

Depending on how you interact with us, we may use your personal information for the following purposes:

To Provide and Improve Our Services

We use your information to process payments, fulfill orders, arrange shipping, manage returns and exchanges, maintain your account, remember your preferences, and improve your shopping experience.

For Marketing and Advertising

We may use your information to send marketing communications by email, SMS, or other channels, and to show you relevant advertisements on our website or on other websites based on your browsing or shopping activity.

For Security and Fraud Prevention

We use your information to protect our website, authenticate users, prevent fraud, investigate suspicious behavior, and support secure checkout and shopping experiences.

To Communicate With You

We use your information to respond to your questions, provide customer support, and maintain our relationship with you.

For Legal Compliance

We may use your information to comply with applicable laws, legal requests, court orders, or to enforce our policies and terms.

How We Share Personal Information

We may disclose your personal information to third parties in certain circumstances, including:

With Shopify, service providers, and vendors who help us operate our business, such as payment processors, shipping providers, cloud storage providers, analytics providers, and customer support tools
With advertising and marketing partners to provide personalized advertising and marketing services
When you direct us to share information, such as through social media integrations or third-party services
With affiliates or related companies
In connection with a business transaction, such as a merger, sale, restructuring, or bankruptcy
To comply with legal obligations or protect our rights, users, or Services

Shopify

Our Services are hosted by Shopify. Shopify may collect and process personal information related to your access to and use of our store in order to provide and improve its services.

Information you submit to our store may be shared with Shopify and with certain third parties, including parties located in countries other than your own, in order to support the Services. Shopify may also use information from your interactions with our store, other merchants, and Shopify itself to support enhanced platform features, personalization, and business operations.

To learn more about how Shopify processes your personal information and the rights you may have, please review Shopify’s consumer privacy materials and privacy portal.

Third-Party Websites and Links

Our Services may contain links to websites or platforms operated by third parties. We are not responsible for the privacy, security, or content of those third-party services. We encourage you to review their privacy policies before providing any information.

Children’s Privacy

Our Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction. If you believe a child has provided us with personal information, please contact us so that we can delete it.

As of the effective date of this Privacy Policy, we do not knowingly “sell” or “share” the personal information of individuals under 16 years of age, as those terms may be defined under applicable law.

Data Security and Retention

No system is completely secure, and we cannot guarantee absolute security. Information you send to us may not always be secure in transit, so we recommend that you do not send sensitive information through unsecured channels.

We retain personal information for as long as necessary to provide the Services, maintain your account, comply with legal obligations, resolve disputes, and enforce our agreements and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights regarding your personal information:

Right to Access – to request access to the personal information we hold about you
Right to Deletion – to request deletion of your personal information
Right to Correction – to request correction of inaccurate personal information
Right to Portability – to request a copy of your personal information and, in some cases, transfer it to another provider
Marketing Preferences – to opt out of promotional emails by using the unsubscribe link in our emails

If you are located in the United Kingdom or the European Economic Area, you may also have the right to object to or restrict certain processing and to withdraw consent where processing is based on consent.

You may exercise your rights through the options provided on our website or by contacting us directly. We may need to verify your identity before processing certain requests. We will not discriminate against you for exercising your privacy rights.

Complaints

If you have concerns about how we process your personal information, please contact us using the details below. Depending on your location, you may also have the right to lodge a complaint with your local data protection authority.

International Transfers

Your personal information may be transferred to, stored, or processed outside the country where you live. Where required, we will rely on recognized transfer mechanisms, such as standard contractual clauses or other lawful safeguards.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, legal requirements, or operational needs. When we do, we will post the revised version on this page and update the “Last updated” date.

Contact Information

Store Name: Bijoux Arc En Ciel
Address: 76 Rue du Général Gouraud, 67210 Obernai, France
Phone: +33 388956994
Email: info@bijoux-arcenciel.com